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Having 20 years experience, I'm never positive until the end.  If dropping the shields for a minute to test is an issue for him, he has much bigger issues.

Take care now.

Glad you got it going rcloud!!

because mugojava, i was *positive* that selinux was at least one of the issues having worked with it for several years.

you just removed a layer of security.  definitely not the route to go.

It's a test.  It can be turned back on ;) (setenforce 1)
Why change context when you are not sure it's the issue in the first place?
Really.

SELINUX was it -- Thanks everyone!

ugh.  don't turn off selinux except to verify that selinux is the issue.  just fix the labels.

here is a good set of commands:

http://wiki.centos.org/HowTos/SELinux#head-0f6390ddacfab39ee973ed8018a32212c2a02199

chcon -Rv --type=httpd_sys_content_t  /html

[root@kayako setup]# ls -lZd /var/www/html/setup
drwxrwxr-x. root apache unconfined_u:object_r:user_tmp_t:s0 /var/www/html/setup
[root@kayako setup]#

[root@kayako html]# ls -la setup
total 32
drwxrwxr-x.  2 root root 4096 Jul 27 23:17 .
drwxr-xr-x. 16 root root 4096 Jul 27 23:17 ..
-rwxrwxr-x.  1 root root  694 Jul 21 05:20 console.setup.php
-rwxrwxr-x.  1 root root  696 Jul 21 05:20 console.upgrade.php
-rwxrwxr-x.  1 root root 1086 Jul 21 05:20 favicon.ico
-rwxrwxr-x.  1 root root  141 Jul 27 23:17 index.html
-rwxrwxr-x.  1 root root  626 Jul 21 05:20 index.php
-rwxrwxr-x.  1 root root   68 Jul 27 23:05 phpinfo.php

Which app are you trying to setup? Have you checked your .htaccess in that directory, so see if one exists and can possibly be blocking?  
You may have an /alias for that directory that's blocking somehow.  
Many times, depending on what app you are trying to install, you have to change something in htaccess to allow setup, then change it back to secure...it's a "security" feature many installs use.

Rule out selinux and htaccess first.

Also, if you have selinux running, verify the security permissions:

ls -lZd /var/www/html/setup
and
ls -lZ /var/www/html/setup

pls, "ls -la" on the sub-folder and sub-folder directory itself , send it to us

mugojava,

I have a phpinfo.php in /var/www/html/ and one in /var/www/html/setup/ -- I cannot access the one in the setup.

Duncan,

that changed permissions back to root:root, and did not resolve the issue.  Note that the /var/www/html folder (wwwroot) also has root:root permissions, and I am able to access the files in that folder via web page.

Thanks!

That's a clue.  /setup to what?  In your webroot, try inserting a plain vanilla "index.htm" or whatever you have your indexes set to, with a simple "Hello World" or some text in it.  
Are you trying to install a php web app?  If so, that would be good information.  Many setups for php / web apps need at least temporary rwx.  You can see if this is really a permissions problem or an IP allowed problem by temporarily chmoding the directory to 777.  If it works, you know permissions are the right tree.  If not, then something else is amiss.

Also, is SELinux enforcing?  You may set that off too -
setenforce 0
But don't do both at once, try one at a time so you know what "fixed" the issue.

Also, your .htaccess may be redirecting to /setup (not sure if you are hitting that directory by naming in the URL, or you are being redirected to it)

change group at the sub-folder under root access and myloginname is next time you want
to login as user  with username

cd your sub-folder
chgrp -R -v myloginname *

if not okay, also change group for the sub-folder itself

Duncan

[Thu Jul 31 10:40:55 2014] [error] [client 10.1.80.21] (13)Permission denied: access to /setup/ denied

Set the owner.group under your web root to root.apache recursively.
Also, check your httpd log, especially the error_log (however you have it named).