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Asked by lancemcgrew
at 2024-07-18 13:55:15
ModifyPoint:500 Replies:15 POST_ID:829021USER_ID:11923
Topic:
Computer Hard Drives;;
I need to do remote computer maintenance during non-business hours and recently ran into a need for knowing what SSD's were in the computer I was remoted into. Only thing I could find was amd 2+0 stripe/raid0.
Obviously, next visit to the manufacturing plant will allow me to physically access the computer and see what drives are installed but the question remains in my mind how to know what SSD or hard drives are online in any particular system without physical access? Other than the obvious information obtainable through various Windows Computer Management Disk Management options. In this case that only yields amd 2+0 stripe/raid0 and does not provide a hint about the serial number or drive manufacturer. Tried Samsung and Intel utilities but they are also blind to the SSD's that I 100% know are in the computer.
Any other drive utilities for such detective work?
Obviously, next visit to the manufacturing plant will allow me to physically access the computer and see what drives are installed but the question remains in my mind how to know what SSD or hard drives are online in any particular system without physical access? Other than the obvious information obtainable through various Windows Computer Management Disk Management options. In this case that only yields amd 2+0 stripe/raid0 and does not provide a hint about the serial number or drive manufacturer. Tried Samsung and Intel utilities but they are also blind to the SSD's that I 100% know are in the computer.
Any other drive utilities for such detective work?
Author: lancemcgrew replied at 2024-07-19 18:05:22
One more follow up for this. The true solution in my case was using Sandra 2014 http://www.sisoftware.net/
which did provide the answer I was looking for.
Also provided the actual mainboard model AMD Sabertooth 990fx R2.0.
Knowing the mainboard lead me to finding their AMD RAIDxpert utility software that provides access to the physical drives in the RAID configuration. Everything the Intel SSD Toolbox does for the Intel SSD's.
which did provide the answer I was looking for.
Also provided the actual mainboard model AMD Sabertooth 990fx R2.0.
Knowing the mainboard lead me to finding their AMD RAIDxpert utility software that provides access to the physical drives in the RAID configuration. Everything the Intel SSD Toolbox does for the Intel SSD's.
Expert: dlethe replied at 2024-07-18 16:55:48
It is not the job of the SSD manufacturer to do that. All raid controllers are proprietary, yet the SSDs have a standard configuration. It works the other way around.
Author: lancemcgrew replied at 2024-07-18 16:27:58
Nice thing about Intel SSD Toolbox, it can see individual physical drives. Provides firmware version, serial numbers, health report, etc. Too bad Samsung doesn't appear to have such a utility for their SSD's.
Assisted Solution
Expert: rindi replied at 2024-07-18 16:23:17
250 points EXCELLENT
That's again because of the RAID controller. If you want to run that utility, the Controller must be set to non RAID mode (which probably can't be done as you'd first likely kill the array, and all it's data on it, and it is probably also the OS array, so the OS would stop running.) Those tools need direct control of the disks, which is suppressed by the controller.
Author: lancemcgrew replied at 2024-07-18 16:17:06
Now knowing I have Samsung EVO 840 Pro SSD's however the Samsung Magician software utility does not recognize. (see attached screen capture)
Author: lancemcgrew replied at 2024-07-18 16:03:37
Found the answer I was looking for. Sandra 2014 http://www.sisoftware.net/ This simple utility displays the exact information I was seaking.
Accepted Solution
Expert: dlethe replied at 2024-07-18 15:47:06
250 points EXCELLENT
Looks like a fakeraid controller that came with the motherboard. So figure out the motherboard make/model, go to their support site and look for some utility to manage/config the controller.
Author: lancemcgrew replied at 2024-07-18 15:42:30
Another screen shot of Device Manager
Expert: dlethe replied at 2024-07-18 15:39:29
Then you are totally screwed unless you can figure out the controller manufacturer and they have some sort of utility for you. All that code is vendor/product specific, so you have to run a program that asks the controller directly. Note - many low-end controllers are pretty dumb and may not even have this ability.
Author: lancemcgrew replied at 2024-07-18 15:32:45
If the device manager shows RAID Controller, I sure cannot see it. (see attached screen capture)
Expert: rindi replied at 2024-07-18 15:14:50
Your device manager should show the RAID controller, and for most controllers there are utilities you install in the OS. So check whether any such tool is installed. If it isn't installed, download it from the manufacturer's site and install it.
Author: lancemcgrew replied at 2024-07-18 15:08:09
What RAID controller do I have? The one built into the bios on mainboard. If I need to use the controller's utility, how do I do that remotely?
Tried running SSD-Life Pro and got the message “No SSDs found”
From their website: Why does it happen?
You use a RAID array.
If you use a RAID array to increase performance or reliability (a RAID0 array is most often used), it is impossible to control SSDs in such an array in most cases. This is because RAID drivers forbid access to separate drives in the array and SSDLife cannot get any information about the drives.
Actually, the Intel SSD Toolbox indeed does allow individual Intel SSD's to be viewed and provides ability to upgrade their firmware. In regards to the computer this EE question is about, the SSD's are not from Intel.
Tried running SSD-Life Pro and got the message “No SSDs found”
From their website: Why does it happen?
You use a RAID array.
If you use a RAID array to increase performance or reliability (a RAID0 array is most often used), it is impossible to control SSDs in such an array in most cases. This is because RAID drivers forbid access to separate drives in the array and SSDLife cannot get any information about the drives.
Actually, the Intel SSD Toolbox indeed does allow individual Intel SSD's to be viewed and provides ability to upgrade their firmware. In regards to the computer this EE question is about, the SSD's are not from Intel.
Expert: duncanb7 replied at 2024-07-18 14:17:20
You want a tool installed in your computer to check your SSD information
Is it right ? If so, please download a trial tools from this site
http://ssd-life.com/eng/screenshots.html
Hope understand your question.If not, please pt it out
Duncan
Is it right ? If so, please download a trial tools from this site
http://ssd-life.com/eng/screenshots.html
Hope understand your question.If not, please pt it out
Duncan
Expert: dlethe replied at 2024-07-18 14:14:17
Rindi is right - FYI same is true for mechanical drives. Then even you need to consider if this is a virtual machine. The whole point of RAID hardware is to virtualize the actual storage you have in the first place so a chunk of disk(s) or a range of some disks appears as a single unit.
What RAID controller do you have? There are typically management utilities to do this. How else would you know if the array is in stress, for example?
What RAID controller do you have? There are typically management utilities to do this. How else would you know if the array is in stress, for example?
Expert: rindi replied at 2024-07-18 14:06:06
It looks as if the details for the disks are masked by a RAID controller. In order to see what actual hardware is installed on the RAID controller you need to use the controller's utility, which shows your the status of the array, allows you to build the arrays etc.
