Asked by beemmer
at 2024-08-01 04:30:07
Point:500 Replies:12 POST_ID:828651USER_ID:11530
Topic:
Microsoft Windows Operating Systems;;Operating Systems Network Security
A customer brought a laptop running windows 7 to me the other day, and he wanted me to install windows live mail 2012 on it. When I attemped to do so, it claimed that windows live was already installed an would not allow me to re-install.
Windows live is not found in program features, nor in "all programs". The windows live folder is found in program files folder and also throughout the registry. However when I attempted to manually delete any folder or files, it says that I need permission from trustedInstaller to do so and when I attempted to change permissions to full control everything is grayed out so nothing can be changed.
I also attemtped to delete windows live registry entrees, all I get is "value cannot be deleted or modified" How do I overcome this issue?
I should mention is that I did remove quite a few viruses & malware from the system. I ran Malwarbytes, combofix, and Avast boot scan. The current antivirus program installed is Norton. (I un-installed Avast when I was through with the boot scan)
Windows live is not found in program features, nor in "all programs". The windows live folder is found in program files folder and also throughout the registry. However when I attempted to manually delete any folder or files, it says that I need permission from trustedInstaller to do so and when I attempted to change permissions to full control everything is grayed out so nothing can be changed.
I also attemtped to delete windows live registry entrees, all I get is "value cannot be deleted or modified" How do I overcome this issue?
I should mention is that I did remove quite a few viruses & malware from the system. I ran Malwarbytes, combofix, and Avast boot scan. The current antivirus program installed is Norton. (I un-installed Avast when I was through with the boot scan)
