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Asked by ID10Tz
at 2024-07-25 10:22:44
Point:500 Replies:22 POST_ID:828612USER_ID:11467
Topic:
Disaster Recovery;;Computer Hard Drives
My hard drive crashed & trying to recover files but no luck. Ran the Dell diagnostics on the hard drive and while it was still in the laptop and it passed. So I figured it was my OS (windows 7 Pro 64bit) & bought an enclosure to copy the data. But when trying to access the drive I some times see the drive letter but cant get to the data. and when I try to double click on it it just hangs for an extremely long time. Any help would be great.
Author: ID10Tz replied at 2024-07-31 11:12:39
me 2 & it better.
Expert: John Hurst replied at 2024-07-31 11:06:47
@ID10Tz - I hope your new drive works out fine for you.
... Thinkpads_User
... Thinkpads_User
Expert: duncanb7 replied at 2024-07-31 09:39:36
SOrry, might I write a little more, please make sure it is physical defact in 100%
No more comment, and I learn a lot in this thread, thanks
No more comment, and I learn a lot in this thread, thanks
Author: ID10Tz replied at 2024-07-31 09:37:21
duncanb7: its a physical defect in the seagate HDD
Expert: duncanb7 replied at 2024-07-31 09:36:18
there is a tool for window recovery on window that might help to recover on
disk system setting in order to save the disk data. Why don't try it , please advise
disk system setting in order to save the disk data. Why don't try it , please advise
Expert: DavisMcCarn replied at 2024-07-31 09:36:01
If you read my first post, that is what it told you to do and I told you to copy the physical drive starting at the end. If it still appears as a physical drive, you might still try copying it.
Author: ID10Tz replied at 2024-07-31 09:31:38
DavisMcCarn: now you tell me.., but yeah tried to connect into my desktop with no luck what so ever.
Expert: DavisMcCarn replied at 2024-07-31 09:00:27
FYFI, data recovery using an external USB enclosure will almost never work as the drive cannot be accessed in its native mode. That is why I suggested and always use myself a desktop PC with numerous PATA and SATA ports.
Expert: nobus replied at 2024-07-31 07:43:05
ok - tx for the info
Author: ID10Tz replied at 2024-07-31 05:44:12
DavisMcCarn: No it could'nt
nobus: its a physical malfunction in the seagate HDD
nobus: its a physical malfunction in the seagate HDD
Expert: nobus replied at 2024-07-30 23:38:51
did you try HDDRegenerator?
Expert: DavisMcCarn replied at 2024-07-30 11:56:36
RawCopy couldn't copy it?
Author: ID10Tz replied at 2024-07-30 10:33:08
DavisMcCarn: It wouldn't read the drive.
Im replacing the drive today.
Im replacing the drive today.
Expert: DavisMcCarn replied at 2024-07-26 05:53:46
You need to read my post!
Expert: rindi replied at 2024-07-26 05:33:19
If C isn't found, that doesn't mean the drive itself isn't seen. C is just the file-system which would have to be mounted for the OS to see it. If a file-system is corrupt it won't be mounted, and then you also won't be able to run chkdsk on it. The diagnostics don't test the file-system, but rather the disk itself.
Again, if you can't afford the recovery agency, and your backups have for some reason also failed, first test the disk using the manufacturer's diagnostics (not Dell's), with the disk connected directly to an internal port of a PC (not via a USB device). You'll find those diagnostics on the UBCD.
To recover the data, use getdataback like I already suggested. It can see a disk even if Windows can't see a drive-letter. It's only necessary for the BIOS to see the disk, and it of course needs to be running.
Again, if you can't afford the recovery agency, and your backups have for some reason also failed, first test the disk using the manufacturer's diagnostics (not Dell's), with the disk connected directly to an internal port of a PC (not via a USB device). You'll find those diagnostics on the UBCD.
To recover the data, use getdataback like I already suggested. It can see a disk even if Windows can't see a drive-letter. It's only necessary for the BIOS to see the disk, and it of course needs to be running.
Author: ID10Tz replied at 2024-07-26 05:19:10
OK everyone Dell lied. It is a physical issue. Downloaded the Seagate tool and the d@N^^ thing could even find it and the PC stays locked up until the enclosure is turned off.
Tried running chkdsk from the Recovery windows CD and it couldn't even find the C: (scary). So Im pretty sure if it cant find the drive or OS everything else is a wash.
Tried running chkdsk from the Recovery windows CD and it couldn't even find the C: (scary). So Im pretty sure if it cant find the drive or OS everything else is a wash.
Expert: nobus replied at 2024-07-26 00:37:05
the dell diag on the disk - was that a long diag?
if not, chances are you have bad sectors
in that case HDDRegenerator can help (it repaired many drives for me)
http://www.dposoft.net/hdd.html
here is how i handle bad drives : http://www.experts-exchange.com/Storage/Hard_Drives/A_3000-The-bad-hard-disk-problem.html
if not, chances are you have bad sectors
in that case HDDRegenerator can help (it repaired many drives for me)
http://www.dposoft.net/hdd.html
here is how i handle bad drives : http://www.experts-exchange.com/Storage/Hard_Drives/A_3000-The-bad-hard-disk-problem.html
Expert: DavisMcCarn replied at 2024-07-25 13:12:33
Since your drive is not completely gone, you have a very good chance of recovering the data; but, the first step is to NOT DO ANYTHING that writes on the drive. No more diags, no reinstalls, no CHKDSK, nothing.
You need a desktop PC with three sata ports, a like sized replacement drive (can be larger and its smartest if its a different manufacturer), two spare sata cables, and a copy of RawCopy ( http://www.roadkil.net/program.php/P22/Raw%20Copy )
Lay the computer on its side and take off the cover. Put a piece of corrigated cardboard covering the power supply and drive cage. Lay the good replacement drive and the failing one on the cardboard and connect them as drive's 2 and 3. Boot the system and first go to the device manager so you KNOW which drive is which (This is easy if you bought a different manufacturer's drive). Use rawCopy to copy the physical drives you identified in the device manager and it often works best if you check the box to start at the end first.
When its done shut down the PC, disconnect the failing drive, and boot back up with the copy attached. It may be necessary to run CHKDSK to access your files; but, often it is not.
P.S. I started doing DR in 1979 and have 8 local shops that bring me theirs.
You need a desktop PC with three sata ports, a like sized replacement drive (can be larger and its smartest if its a different manufacturer), two spare sata cables, and a copy of RawCopy ( http://www.roadkil.net/program.php/P22/Raw%20Copy )
Lay the computer on its side and take off the cover. Put a piece of corrigated cardboard covering the power supply and drive cage. Lay the good replacement drive and the failing one on the cardboard and connect them as drive's 2 and 3. Boot the system and first go to the device manager so you KNOW which drive is which (This is easy if you bought a different manufacturer's drive). Use rawCopy to copy the physical drives you identified in the device manager and it often works best if you check the box to start at the end first.
When its done shut down the PC, disconnect the failing drive, and boot back up with the copy attached. It may be necessary to run CHKDSK to access your files; but, often it is not.
P.S. I started doing DR in 1979 and have 8 local shops that bring me theirs.
Expert: duncanb7 replied at 2024-07-25 11:24:42
try the recovery on window7 system, start->computer-> properites->.....
Expert: rindi replied at 2024-07-25 10:47:39
If your backup is no good, or if you can't afford the recovery agency suggested above, you can scan the disk using getdataback. If it sees your data you can register it to copy your files off. I would also rather connect the disk directly to the PC as a 2nd disk, and not via USB.
http://runtime.org
Also, the HD manufacturer's diagnostic utility is more reliable than your PC's diags.
http://runtime.org
Also, the HD manufacturer's diagnostic utility is more reliable than your PC's diags.
Expert: thegu99 replied at 2024-07-25 10:44:33
Agree with thinkpads, look up a DR firm that you feel comfortable with if you want to get your data back.
I would personally avoid repeated power cycling and attempts to access sectors if you really need your data.
I would personally avoid repeated power cycling and attempts to access sectors if you really need your data.
Accepted Solution
Expert: John Hurst replied at 2024-07-25 10:34:30
500 points EXCELLENT
If you cannot read the hard drive from an enclosure attached to a different computer, then the hard drive is very likely gone.
If you truly need the data from it, look up a hard drive recovery service near you and ask them for an estimate to recover the data.
SpinRite (grc.com) has worked for me, but I have not used it on modern drives, and if the drive is bad, recovery is only partial anyways.
If the data is not crucial, get a new drive and start again.
.... Thinkpads_User
If you truly need the data from it, look up a hard drive recovery service near you and ask them for an estimate to recover the data.
SpinRite (grc.com) has worked for me, but I have not used it on modern drives, and if the drive is bad, recovery is only partial anyways.
If the data is not crucial, get a new drive and start again.
.... Thinkpads_User