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Asked by duncanb7
at 2024-03-28 09:25:56
ModifyPoint:500 Replies:28 POST_ID:828454USER_ID:11059
Topic:
Outlook Groupware Software;Microsoft Office Suite;Visual Basic Programming
I have re-installed my MS office 2003, and go to tool to set correct pop and smtp configuration setup and email
address account and do email testing in outlook. Everything is passed and also received the testing email from outlook
But it still not be able to send my first email when i click new email and input all and click send after checking
the sentmail folder. Up to this moment, I never have the error message about I am not sent the email
ANd I go to look at the sentmail folder and open the email I just sent
it just report, the email is not sent yet ,so look at the date of the email is "NULL".
So whether the date of email I need to change to update before send ?
HOw I change it, I could not find out the icon menu for that ?
Please advise
Duncan
Duncan
address account and do email testing in outlook. Everything is passed and also received the testing email from outlook
But it still not be able to send my first email when i click new email and input all and click send after checking
the sentmail folder. Up to this moment, I never have the error message about I am not sent the email
ANd I go to look at the sentmail folder and open the email I just sent
it just report, the email is not sent yet ,so look at the date of the email is "NULL".
So whether the date of email I need to change to update before send ?
HOw I change it, I could not find out the icon menu for that ?
Please advise
Duncan
Duncan
Expert: ChuckDeezel replied at 2024-03-28 13:33:46
If my last suggestion does not work, try what is written here:
http://www.techrepublic.com/forum/questions/101-213490
http://www.techrepublic.com/forum/questions/101-213490
Expert: ChuckDeezel replied at 2024-03-28 13:31:56
Here are a few other possible solutions:
http://www.eggheadcafe.com/software/aspnet/34779517/outlook-wont-send-receive-unless-restarted.aspx
http://www.techrepublic.com/forum/questions/101-226403
http://www.tech-archive.net/Archive/Outlook/microsoft.public.outlook.general/2009-07/msg02846.html
http://www.techsupportforum.com/forums/f57/outlook-2007-cannot-send-email-unless-i-restart-it-409830.html
Several of these links suggest opening Outlook in Safe Mode. To open Outlook in safe mode do the following:
Press windows key + R to open the run box.
In the run box type Outlook.exe /safe
If it works properly in Safe mode, that means that an ADD-ON was most likely the culpret. Go back and check to make sure the ADD-ONs that I wrote about above are DISABLED (No check mark next to them).
http://www.eggheadcafe.com/software/aspnet/34779517/outlook-wont-send-receive-unless-restarted.aspx
http://www.techrepublic.com/forum/questions/101-226403
http://www.tech-archive.net/Archive/Outlook/microsoft.public.outlook.general/2009-07/msg02846.html
http://www.techsupportforum.com/forums/f57/outlook-2007-cannot-send-email-unless-i-restart-it-409830.html
Several of these links suggest opening Outlook in Safe Mode. To open Outlook in safe mode do the following:
Press windows key + R to open the run box.
In the run box type Outlook.exe /safe
If it works properly in Safe mode, that means that an ADD-ON was most likely the culpret. Go back and check to make sure the ADD-ONs that I wrote about above are DISABLED (No check mark next to them).
Author: duncanb7 replied at 2024-03-28 11:41:08
I aldready check the box of "send it immediately once connection is establed", it is still in problem
Author: duncanb7 replied at 2024-03-28 11:33:42
I guess, open and quit outlook will let mail in query is sent
Even I run VBA code those email is sent to client if do the same open and quit outlook , Why ?
There should some option I can delete the mail query for waiting to sent , RIght
Even I run VBA code those email is sent to client if do the same open and quit outlook , Why ?
There should some option I can delete the mail query for waiting to sent , RIght
Author: duncanb7 replied at 2024-03-28 11:31:20
Sorry, again, I said sending new email is no problem when uncheck box of excahnge in outlook that is not correct.
I check again serveral times , why the client can receive the email that is still the reason because I open outlook software
and quit again
SO the problem is not solved yet , please advise kindly
I check again serveral times , why the client can receive the email that is still the reason because I open outlook software
and quit again
SO the problem is not solved yet , please advise kindly
Author: duncanb7 replied at 2024-03-28 11:29:14
Sorry, again, I said sending new email is no problem when uncheck box of excahnge is not correct.
I check again serveral, why the client can receive the email that is still because I open outlook software
and quit again ?
SO the problem is not solved, please advise kindly
I check again serveral, why the client can receive the email that is still because I open outlook software
and quit again ?
SO the problem is not solved, please advise kindly
Expert: ChuckDeezel replied at 2024-03-28 11:18:58
Ohhh. I did not mean for you to install Norton. Only to remove it from the Outlook Add-Ons if it was there. Some what of a language barrier I am afraid. None-the-less the email is working now still? Is that correct?
Author: duncanb7 replied at 2024-03-28 11:18:24
I guess, open and quit outlook will let mail in query is sent
Even I run VBA code those email is sent to client if do the same open and quit outlook , Why ?
There should some option I can delete the mail query for waiting to sent , RIght
Even I run VBA code those email is sent to client if do the same open and quit outlook , Why ?
There should some option I can delete the mail query for waiting to sent , RIght
Author: duncanb7 replied at 2024-03-28 11:16:33
YEs, I look see the check box of Norton 360 not at add-on but at "com add-on" after download
and install norton 360 a minutes ago
and install norton 360 a minutes ago
Expert: ChuckDeezel replied at 2024-03-28 11:15:56
Not sure about the VBA code as I am not super familiar with Outlook VBA programming. My limited knowledge with VBA is with Excel methods and commands. Sorry about that.
Glad to hear that the email is properly working now though!
Glad to hear that the email is properly working now though!
Author: duncanb7 replied at 2024-03-28 11:13:51
it is work in outlook to send a new message and client immediate to receive message.
THe last question, why I am not able to send email in the VBA code now even re-open and quit
outlook software
THe last question, why I am not able to send email in the VBA code now even re-open and quit
outlook software
Expert: ChuckDeezel replied at 2024-03-28 11:13:09
Did you see any other add-ons inside the options? For example one that said Norton, Symantec, or scanner/virus scanner, or email protection? This is the one I wanted you to disable.
Author: duncanb7 replied at 2024-03-28 11:09:15
Yes, I do what you said in outlook and uncheck the box for exchange and then quit and open outlook again
and send email again
and send email again
Expert: ChuckDeezel replied at 2024-03-28 11:09:09
Sorry yes the tools inside of Outlook. Apologies for leaving that part out!
Accepted Solution
Expert: ChuckDeezel replied at 2024-03-28 11:08:05
500 points EXCELLENT
Follow the directions I just gave you to see if Norton 360 is running inside of Outlook. If it is running, disable it by doing the directions that I posted above. After you disable it, test to see if it resolved the issue.
I am not suggesting that you disable the ENTIRE anti-virus, but only the ADD-ON that it installed for Outlook.
Do these steps, remove the check from the Norton add-on then click OK.
Inside Outlook:
Click Tools->Options
Now click Other->Advanced Options->Add-ins Manager…
Now find and uncheck the Add-ins you do not need. Look for the add-on that says something about Norton, Email Scan, Symantec, or any other key word that tells you it is a scanner add-on. After you remove the check from the Norton add-on, click OK and then try again to test it.
I am not suggesting that you disable the ENTIRE anti-virus, but only the ADD-ON that it installed for Outlook.
Do these steps, remove the check from the Norton add-on then click OK.
Inside Outlook:
Click Tools->Options
Now click Other->Advanced Options->Add-ins Manager…
Now find and uncheck the Add-ins you do not need. Look for the add-on that says something about Norton, Email Scan, Symantec, or any other key word that tells you it is a scanner add-on. After you remove the check from the Norton add-on, click OK and then try again to test it.
Author: duncanb7 replied at 2024-03-28 11:05:09
Navigate to “Tools->Options->Other->Advanced Options->Add-ins Manager…” and uncheck the Add-ins you do not need.
You mean Tools is in outlook application or in windows ?
You mean Tools is in outlook application or in windows ?
Author: duncanb7 replied at 2024-03-28 11:02:00
Yes,
you might be correct, when I am doing VBA by F8, it will pop-up one dialog window to warn and ask me
"whether to continue the sending and it might have virus ", so I just to press yes the VBA code is done.
But I need to re-open outlook software and quit the application, and I check clien't mailbox, the mail
is recevied.
So what you mean Norton 360 is vrius tool and it has add-on for me to add-in VBA library ?
you might be correct, when I am doing VBA by F8, it will pop-up one dialog window to warn and ask me
"whether to continue the sending and it might have virus ", so I just to press yes the VBA code is done.
But I need to re-open outlook software and quit the application, and I check clien't mailbox, the mail
is recevied.
So what you mean Norton 360 is vrius tool and it has add-on for me to add-in VBA library ?
Expert: ChuckDeezel replied at 2024-03-28 11:01:14
Ok. No you do not want to download it. You want to DISABLE it, if it is running. Norton 360 is an anti-virus program that installs an Add-On to Outlook to scan email. It is a known error that it causes a problem with Outlook 2003 send/receive. There may be other types of add-ons that are not part of Outlook 2003 that may need to be disabled just to test. If disabling them doesn't help the problem, then you can re-enable them.
Try this:
Navigate to “Tools->Options->Other->Advanced Options->Add-ins Manager…” and uncheck the Add-ins you do not need.
Check with the Outlook 2003 documentation to determine which add-ons are part of the Outlook 2003 default install.
Try this:
Navigate to “Tools->Options->Other->Advanced Options->Add-ins Manager…” and uncheck the Add-ins you do not need.
Check with the Outlook 2003 documentation to determine which add-ons are part of the Outlook 2003 default install.
Author: duncanb7 replied at 2024-03-28 10:55:16
what is norton 360 add-on where I can download
Author: duncanb7 replied at 2024-03-28 10:54:10
What is exchange ?
I just use my ISP service
POP:pop.example.com
SMTP: smtp.example.com to create the connection
I just use my ISP service
POP:pop.example.com
SMTP: smtp.example.com to create the connection
Expert: ChuckDeezel replied at 2024-03-28 10:53:50
Question to you. Do you have Norton 360 running on this workstation? If so, there is likely an Outlook add-on that is enabled that may be causing this issue. Please check the Add-Ons and tell me if you see a Norton 360 add-on. If so disable it, and then restart Outlook. Test again to see if this fixes it.
Obviously if you do not have Norton 360, check to see which other add-ons you have running and besides the default Outlook ones, maybe try and disable one at a time to see if it may be an Add-On causing the trouble. Again don't disable the default Outlook add-ons, just any 3rd party ones.
Obviously if you do not have Norton 360, check to see which other add-ons you have running and besides the default Outlook ones, maybe try and disable one at a time to see if it may be an Add-On causing the trouble. Again don't disable the default Outlook add-ons, just any 3rd party ones.
Expert: ChuckDeezel replied at 2024-03-28 10:47:39
There may be a delay in the messaging queues. If you said that the emails are not listed in the Outbox folder, that means Outlook has, in fact, sent the message as far as Outlook (the client) is concerned. What this means is that Outlook was able to connect to the sending service and passed the email on to it successfully. What happens from that point is up to the messaging service whatever that might be. So if these emails are making it to the Sent Items folder, then the email client is sending them properly (as far as we can tell).
Next step might be to look at the mail handling on the server side. I assume you are not using Exchange?
Next step might be to look at the mail handling on the server side. I assume you are not using Exchange?
Author: duncanb7 replied at 2024-03-28 10:45:57
Even I run the VBA code for send email, but I need to re-open outlook application and quit application, and then
the email is sent to client finally Why ? It is strange, I already re-install everything
Any other method beside outllook.application, we can use to do it in VBA code for
sending email ?
the email is sent to client finally Why ? It is strange, I already re-install everything
Any other method beside outllook.application, we can use to do it in VBA code for
sending email ?
Function sendmail()Set app = CreateObject("outlook.application")Set itm = app.CreateItem(0)Application.DisplayAlerts = FalseWith itm.Subject = "dail report".To = "duncanb7@yahoo.com.hk".Body = "daily nothing report"'.Display.SendEnd WithSet app = NothingSet itm = NothingEnd Function 1:2:3:4:5:6:7:8:9:10:11:12:13:14:15:16:
Author: duncanb7 replied at 2024-03-28 10:21:31
it is strange,
when I quit the outlook, the email I sent before is sent to my client server.
But the new email is sent after re-open outlook is not shown up yet.
when I quit the outlook, the email I sent before is sent to my client server.
But the new email is sent after re-open outlook is not shown up yet.
Expert: ChuckDeezel replied at 2024-03-28 10:15:11
You shouldn't have to send/receive after clicking send if the settings are enabled to send immediately.
I have seen Outlook 2003 lock up on specific emails (something happens and any new emails that are sent do not send). Many times you have to restart Outlook and it should work.
Try again to send an email from the user's mailbox (after restarting Outlook). This time do not click send/receive and see if it goes through.
I have seen Outlook 2003 lock up on specific emails (something happens and any new emails that are sent do not send). Many times you have to restart Outlook and it should work.
Try again to send an email from the user's mailbox (after restarting Outlook). This time do not click send/receive and see if it goes through.
Author: duncanb7 replied at 2024-03-28 10:01:19
the email is sent when I add new email and click the send button after that and then at the main menu click
the send/receive button again. My client server can receive the email.
But it is strange, why we need to click one button of send and another button of send/receive button ?
the send/receive button again. My client server can receive the email.
But it is strange, why we need to click one button of send and another button of send/receive button ?
Author: duncanb7 replied at 2024-03-28 09:42:11
I already click "the check box of send the email immediately" but same
Whether my emaibox is too big, but outlook should give me error to let me the email is not sent
Whether my emaibox is too big, but outlook should give me error to let me the email is not sent
Expert: ChuckDeezel replied at 2024-03-28 09:37:20
Apologies for not understanding completely. I think, if I understand correctly, that you should check your Outbox folder. If the email is stuck in the Outbox, then the email is not getting sent.
You may need to adjust the settings to have Outlook send the email immediately. You may need to adjust the send/receive frequency too. Also if the email is stuck in the Outbox, check and see if there any other emails in there. Perhaps there is an email with a large attachment or something clogging the process? Again, this is based on the language barrier and apologies again if I am misunderstanding your post.
You may need to adjust the settings to have Outlook send the email immediately. You may need to adjust the send/receive frequency too. Also if the email is stuck in the Outbox, check and see if there any other emails in there. Perhaps there is an email with a large attachment or something clogging the process? Again, this is based on the language barrier and apologies again if I am misunderstanding your post.
